Maximize Collections for Your Drug & Alcohol Treatment Center

We specialize exclusively in substance use disorder (SUD) and mental health treatment billing. That means we know every payer-specific nuance for detox, residential, PHP, IOP, outpatient, and MAT levels of care. Generic billers treat rehab like any other specialty — they don't understand residential UR fights, step-down authorization management, or SUD-specific denial patterns. That ignorance costs treatment centers hundreds of thousands of dollars every year.

Yes. MAT billing is one of our core specialties. We handle all medication-assisted treatment billing including buprenorphine, naltrexone (Vivitrol), and methadone — navigating the specific payer requirements, prior authorization hurdles, and counseling bundling rules that trip up generalist billers. We know which payers carve out MAT benefits and how to maximize your collections across every MAT modality.

Our concurrent utilization review team works proactively — submitting clinical documentation, advocating for continued residential stays, and challenging premature step-down decisions in real time. When denials happen, we appeal immediately with targeted clinical arguments. Our first-appeal reversal rate is 74%, which means three out of four denied residential or detox stays get overturned.

All of them. We bill detoxification, residential treatment (short-term and long-term), partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient (OP), and medication-assisted treatment (MAT). We also handle dual-diagnosis programs that blend SUD and psychiatric care billing. If your facility offers it, we know how to bill it — and fight for it.

Yes. We work with all major commercial carriers (Aetna, BCBS, Cigna, UHC, Magellan, Beacon, etc.), Medicaid managed care organizations, Medicare, and TRICARE. Our team stays current on payer policy changes specific to SUD and mental health reimbursement — including state-by-state Medicaid carve-outs and managed care requirements that directly affect your collections.

Most treatment centers are fully onboarded within 5–7 business days. We assign a dedicated account manager, collect credentialing documents, and begin claim submission immediately. There's no complex integration — we work within your existing EHR and practice management system.

Our SUD billing specialists analyze your current collection rate by level of care, UR denial and step-down patterns, MAT billing accuracy, unbilled detox and residential charges, write-off history, and payer mix. You receive a detailed report showing exactly where revenue is being lost — UR denials, coding errors, missed charges — and a specific roadmap to recapture it. All at zero cost and no obligation.